At AeroBand, we are committed to ensuring the quality and reliability of our products. Every AeroBand product comes with a free 1-year limited warranty that covers performance-related defects, starting from the date of delivery.

If your product experiences a functional issue within this period, you may be eligible for warranty service. Please contact our support team with your order details and a brief description of the issue, and we’ll be happy to assist you.

Depending on the issue, warranty service may include technical support, product exchange, replacement parts, or return and refund.

When the AeroBand Warranty Does Not Apply

Your warranty may not be valid in the following situations:

1. The product is outside the 1-year warranty period.
2. The product was not purchased from the official AeroBand online store (aeroband.net), or valid proof of purchase is missing (such as your order number and email address).
3. The purchase documentation has been falsified, altered, or tampered with.
4. The product has been resold or transferred to another person after the original purchase. The warranty applies only to the original purchaser and is non-transferable.
5. The product was misused, improperly installed, or handled without care, resulting in damage.
6. There are signs of tampering with internal components, or serial numbers, labels, or seals have been removed or modified.
7. The product was damaged by external factors such as fire, flooding, lightning, or other natural events.

How to Request Warranty Support

To request warranty service, contact our support team at support@aeroband.net and provide:

1. Your order details (order number and associated email address).
2. A detailed description of the issue.
3. Photo or video evidence, if applicable.

Our team will review your request and guide you through the next steps.

Additional Notes

If a product has been damaged or altered by the customer, such as through improper handling, installation, or unauthorized modification, the warranty will be void, and complimentary warranty service will not be available.

You can still contact our support team about replacement parts or paid repair options, if available. Standard part prices and shipping fees will apply.

Important Note

AeroBand may extend the warranty period beyond the standard 1-year coverage for certain special events, peak promotional seasons, or other promotional activities.

For any such promotion, the applicable warranty duration is the one shown on the AeroBand official website (aeroband.net) for that event. If you have any questions, please contact our support team for details.