1. Overview

1.1 What is the Unbind feature, and when is it needed?

Important: The unbind operation for the PocketDrum 2 Ultra adapter should only be performed under the guidance of our support team. It is a required step for resolving certain adapter issues, including:

The adapter becoming unusable due to NTC temperature protection.
The adapter failing to connect via Bluetooth.

Do not unbind the adapter on your own. If you encounter either of the issues above, please contact our support team at support@aeroband.net first. Once our team confirms that unbinding is required, please follow this guide and complete the steps one by one.

1.2 If unbinding is needed, what conditions must be met?

If your situation requires unbinding, all of the following conditions must be true:

Your adapter firmware has been fully upgraded to 01010000 or later.
Your adapter still connects to the app normally.
All paired parts (left drumstick, right drumstick, and the foot pedal) are successfully connected to the app.

1.3 Which situations do NOT require unbinding?

In the following cases, you do not need to unbind, please contact support@aeroband.net for detailed assistance.

The adapter is fully damaged (hardware completely broken or unable to connect via Bluetooth).
Only one part is damaged or can not work (one of the two drumsticks or the foot pedal).

2. Prerequisites

Before unbinding, please make sure all three conditions below are met. If any one of them is not met, the app will not let you proceed — this is by design, to protect your device:

The adapter firmware version is 01010000 or later.
The adapter can establish a stable Bluetooth connection with the app.
All paired parts (left drumstick, right drumstick, foot pedal) are connected to the app. If any part is offline, unbinding cannot be performed.

💡 Only when all three conditions are met will the "Device Binding" entry appear on the app's "Device Settings" page. If any condition is not met, the entry is automatically hidden and cannot be tapped.

3. Step-by-Step Unbind Guide

If our support team has confirmed that your device needs to be unbound, please follow the steps below to complete it. Don't worry — it only takes a few taps, and it will not affect your other working parts.

Step 1: Confirm the prerequisites

Before starting, please double-check that these three conditions below are met:

Your adapter firmware has been fully upgraded to 01010000 or later.
The adapter is connected to the app.
All paired parts are successfully connected to the app. The left drumstick, right drumstick, and the foot pedal all show as connected.

"Device Binding" only shows up when the firmware is up to date, the adapter is connected, and every part is online. If you can see it, you're ready to unbind.

⚠️ If the adapter cannot connect, the firmware is outdated, or a part is offline, one of the three checks above has not passed. Please fix it and start again from Step 1.

Step 2: Start unbinding

Tap the drum icon to enter the Device Page, then scroll to the very bottom and tap "Device Binding" → "Unbind" (the whole row is tappable).

Confirm the action. After tapping "Unbind", a pop-up appears for you to confirm. Read it carefully, then tap "Confirm Unbind".

Success. The pop-up closes automatically, and the message "Unbound successfully" appears — the unbind is done.

Status change. The original "Unbind" button now shows a read-only "Not Bound" state, which means unbinding is complete and it cannot be bound back.

⚠️Important notes:

The "Device Binding" row is only shown when both conditions are satisfied at the same time: ① the app is stably connected to the adapter and all paired parts (left drumstick, right drumstick, foot pedal) are online; ② the adapter firmware version is ≥ 01010000. If either condition is not met, unbinding is not possible.
While bound, the Device Page shows a tappable "Unbind" button; after a successful unbind, it automatically becomes the read-only "Not Bound" state and cannot be tapped again.
Once the unbind is successful, it cannot be undone. Once unbound, the binding cannot be restored — any future re-pairing relies entirely on the automatic pairing rule at power-on.
Unbinding will not interrupt your current use. As long as the Bluetooth connection between the app and the adapter stays connected, you can keep using all currently connected parts normally, even during the unbind process.

4. Troubleshooting

4.1 The "Device Binding" entry does not appear on the Device Setting page.

The "Device Binding" row is only shown when both conditions are satisfied at the same time:

The app is stably connected to the adapter, and all paired parts (left drumstick, right drumstick, foot pedal) are online.
The adapter firmware version is 01010000 or later. Please check the firmware version and confirm if the devices are all connected to the app.

4.2 When I tap "Unbind", a message says "xxx not connected".

One of the paired parts is offline. Make sure all parts are connected, then perform the unbind operation again.

4.3 A pop-up says "Unbind failed, please try again".

The unbind operation failed. The page stays in its original state. Please try unbinding it again.

4.4 I unbound by mistake, or I changed my mind. Can I undo it?

The unbind operation is irreversible. However, if all paired parts are working normally, unbinding does not affect normal use — your current connected parts keep working as usual.

4.5 I'm not sure whether my issue requires unbinding. What should I do?

Please contact our support team at support@aeroband.net first. If the problem is an NTC temperature protection issue or a non-Bluetooth connection issue and your adapter still connects to the app, they will guide you through the unbind steps above.