1. Important Notes Before Upgrading
- A computer is required. Only Windows 10 or later is supported. Mac is not currently supported.
- AeroBandTool: Bluetooth Upgrade Tool (Contact support@aeroband.net to obtain.)
- Please connect the guitar only after opening the upgrade tool. Do not connect the guitar in advance!
2. Pre-Upgrade Preparation
AeroBand Guitar + charging/ data cables (It is recommended to prepare two cables: the official cable and a standard phone charging cable).
Note:
- It is recommended to use a USB-C to USB-C data cable.
- The cable must support data transfer.
- Recommended: Keep the guitar battery level above 60%.
3. Download files:
Upgrade tool (AeroBandTool)
4. Upgrade Procedure
1. Download the upgrade package and launch the upgrade tool "AeroBandTool".
2. After installation is complete, launch the upgrade tool.
Note:
- Do not connect the AeroBand Guitar before opening the tool, as it may not be recognized.
- If this occurs, try unplugging and reconnecting the data cable.
3. Connect the guitar to the computer using a Type-C data cable. The tool will automatically detect the firmware version.
Note:
- Ensure the mainboard firmware version of the AeroBand Guitar is later than 30301040.
- If the firmware version is earlier than 30301040, you can download the app, connect the guitar, and then update the firmware through the app.
4. Click the "Upgrade" button to start the process. The upgrade may take approximately 2–4 minutes.
Notes:
- Keep the guitar placed flat to avoid movement that may interrupt the USB connection.
- Do not close the tool or operate the guitar during the upgrade.
5. After the upgrade is complete, please manually restart the AeroBand Guitar.
6. If the upgrade fails, try using a different data cable or switching to another USB port on your computer, then retry the process.
5. FAQ (Frequently Asked Questions)
1.1 Troubleshooting (Device Not Detected or Upgrade Failed)
If the upgrade tool cannot detect the AeroBand Guitar or the upgrade fails, try the following:
- For laptops, ensure the power adapter is connected to provide sufficient power to the USB ports.
- For desktop computers, try connecting to a rear USB port on the motherboard.
- Use a different data cable.
- Try a different USB port.
1.2 Firmware Version Not Displayed After Connection
- If the Bluetooth version is detected and the Upgrade button is available, you can proceed with the upgrade.
- After the upgrade is complete, you need to restart the AeroBand Guitar manually.
1.3 How to Upgrade the Guitar Firmware (via app)
- Download and install the AeroBand Guitar app.
- Tap the "Bluetooth" icon in the upper-right corner to connect the guitar.
- Once connected, you will receive a firmware update prompt. Follow the instructions to complete the upgrade.
1.4 Still Unable to Upgrade
If you encounter any issues during the upgrade process or need additional assistance, please contact the AeroBand support team at support@aeroband.net.
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For additional assistance, please refer to the included manual or contact AeroBand customer support at support@aeroband.net.