Troubleshooting & Errors
Common issue fixes, error messages, and failed installation or upgrade help for PocketDrum 2 Ultra.
- Why does my PocketDrum 2 Ultra adapter stop charging after a short while?
- Why does my PocketDrum 2 Ultra adapter power back on by itself after I turn it off?
- Why won't my PocketDrum 2 Ultra connect to Bluetooth, or why does it keep disconnecting while charging?
- Why doesn't the battery level in the app match the PocketDrum 2 Ultra adapter, or why aren't my settings saved?
- Why don't the battery indicator lights turn on after the PocketDrum 2 Ultra adapter enters charging protection?
- Why does the red power indicator stay on after I power on the PocketDrum 2 Ultra adapter?
- Why does the MIDI signal drop out when I record with the PocketDrum 2 Ultra via USB?